1. Name of business operator
GeniePop Representative Natsumi Hashimoto

2. Location

If you request an address, we will provide it to you without delay by email or other means.

3. Contact details Telephone numbers will be provided by email or other means without delay upon request.
Email address: natsumi.geniepop@gmail.com

4. Product sales price is based on the price listed on each product page (displayed prices include tax).

5. Required fees other than the product price: Shipping fee (varies depending on the delivery destination and product. Please check the purchase screen)
・Internet connection fees, communication fees

6. Payment Methods ・Credit card payment (Wix Payments / Stripe, etc.)
・PayPal

7. Payment period Payment will be confirmed when the product order is confirmed.

8. Delivery time of the product This product is made to order (printed on demand), so it will take some time from the time of order until it is shipped.
Your order will usually be manufactured and shipped within 3 to 7 business days after your order is confirmed.
(*Depending on the delivery area and factory congestion, it may take between 2 weeks and 1 month.)

9. Returns and Exchanges [Returns and cancellations due to customer convenience]
As this product is made to order, we cannot accept returns, exchanges or cancellations for reasons of customer convenience (size does not fit, different from image, etc.).

Please check the size chart before placing your order.

[In the case of defective products or incorrect deliveries]
If the product you received is faulty or different from the one you ordered, please contact us within 7 days of receiving the product and we will exchange it for a new one or refund your money.